Terms, Conditions & Return Policy

Creekside Laboratories (“https://thecureforherpes.com/”) owns and operates this Website. This document governs your relationship with [https://thecureforherpes.com/] (“Website”). Access to and use of this Website and the products and services available through this Website (collectively, the “Services”) are subject to the following terms, conditions and notices (the “Terms of Service”). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.
This Website may contain links to other websites (the “Linked Sites”), which are not operated by [https://thecureforherpes.com/]. [https://thecureforherpes.com/] has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.

Privacy and Security Policy
All information submitted to this website is held in strict confidence. Your personal information will not be released or sold to anyone unless court ordered by a court of law. We NEVER sell or trade any customer information, nor would we ever jeopardize that information or your privacy.

Immediately after you place an online order, only a small handful of authorized employees have access to your order, and they will promptly print out your order for further processing in our offices. Following this step, they then delete it from the server. We do not let your information sit idly on a server, and no part of your personal or financial information is ever stored on any computer with an outside connection to a publicly accessible network (Internet). All hard copy orders that have been printed, processed, and shipped are further filed in a secure and protected environment, and then burned after a predetermined time. We DO NOT contract our credit card processing services to any outside organization. It is all done within our own facility by our own staff.

Prohibitions
You must not misuse this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and [https://thecureforherpes.com/] will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

Intellectual Property, Software and Content
The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of [https://thecureforherpes.com/] or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by [https://thecureforherpes.com/] and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

Terms of Sale
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

In order to contract with [https://thecureforherpes.com/] you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. [https://thecureforherpes.com/] retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be [https://thecureforherpes.com/] or may in some cases be a third party. Where a contract is made with a third party [https://thecureforherpes.com/] is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

(a) Our Contract
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

(b) Pricing and Availability
Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.

(c) Payment
Upon receiving your order we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Your card will be debited upon authorization being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been despatched and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.

Disclaimer of Liability
The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law [https://thecureforherpes.com/] and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect [https://thecureforherpes.com/]’s liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

Linking to this Website
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.

Disclaimer as to ownership of trade marks, images of personalities and third party copyright
Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with [https://thecureforherpes.com/] and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to [https://thecureforherpes.com/].

Indemnity
You agree to indemnify, defend and hold harmless [https://thecureforherpes.com/], its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.

Variation
[https://thecureforherpes.com/] shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.

Invalidity
If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.

Complaints
We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments.

Waiver
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Entire Agreement
The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and [https://thecureforherpes.com/]. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of [https://thecureforherpes.com/].

The site does not provide medical advice:
Always seek the advice of your physician or other qualified health provider with any questions you may have regarding treatment of a medical condition. Never disregard professional medical advice or delay in seeking it. The content of this site is not intended to be a substitute for professional medical advice, diagnosis, or treatment. This Web Site is not intended to provide, and disclaims any suggestion that it does provide, medical advice of any nature. The information made available through this Web Site should not be construed as medical advice. Such information should not be used in place of seeking professional opinions by licensed practitioners. Only licensed medical professionals may offer medical advice, diagnosis and recommendations for treatment of medical conditions. Creekside Laboratories does not practice medicine, and does not offer any other professional advice or services. You assume full responsibility for use of the information and/or products available through this Web Site.

The end user and/or purchaser understands:
Until an FDA study has been conducted, Creekside Laboratory’s Lemon Balm cannot be called or marketed as a cure for herpes. The end user and/or purchaser also understands that positive results cannot be guaranteed.

The end user and/or purchaser agrees to use the product as his or her own risk:
Creekside Laboratories will not be liable for any claims, charges, demands, damages, liabilities, losses and expenses of whatever nature and howsoever arising from the website, its services, its products or these terms and conditions, including, but not limited to compensatory, direct, indirect, incidental, special, punitive or consequential damages (however arising including negligence). In no event shall Creekside Laboratories, its licensors, its suppliers, or any third parties be liable for any damages including, without limitation, incidental and consequential damages, personal injury or wrongful death. In no event shall Creekside Laboratories or affiliates, or their shareholders, directors, officers, employees or agents, be liable for any claims or losses whatsoever of any kind, whether direct, indirect, special, incidental, consequential or punitive, and whether arising from an action in contract, tort, or otherwise, related to or in connection with this Web Site or any services or products made available on or through this Web Site.

General:
In the event that any provision of these terms and conditions shall, in whole or in part, be determined to be invalid, unenforceable or void for any reason, the determination shall affect only the portion of the provision determined to be invalid, unenforceable, or void, and shall not affect the remainder of that provision in any way. You agree to allow a court or arbitrator to replace such an invalid, unenforceable, or void provision with a valid provision which is as similar as possible in substance to the invalid, unenforceable, or void provision. Creekside Laboratories failure to act with respect to any breach by you does not constitute a waiver of our right to act with respect to subsequent or similar breaches.

These terms and conditions shall be governed by and construed in accordance with the laws of the state of Florida without regard to its choice of law provisions. In the event of any conflict between foreign laws, rules and regulations and those of the United States, the laws, rules and regulations of the United States shall govern. The United Nations Convention on Contracts for the International Sale of Goods will not apply to these terms and conditions. You hereby consent to personal jurisdiction by the state and federal courts located in Altamonte Springs, Florida.

Return and Refund Policy:
Creekside Laboratories offers a 100% satisfaction guarantee. Please read the Return and Refund Policy in full before contacting customer support. If at any time you are unsatisfied with our product, you may return any shipment within 1 year of the shipping date for a refund. You will be refunded for the purchase price, not including shipping, handling and taxes. To receive a refund, you must follow the following guidelines:
To receive a refund, you must contact customer service for Return Number (RMA#). Packages marked “Return to Sender” will NOT be processed or refunded.

Place your RMA# inside or outside of the package along with your name and address. Without the return number we cannot issue a refund.

All qualified return products must have the proper RMA number on the box (see above) and be shipped to the address given by the customer service center.

The empty bottle must be returned or we cannot issue a refund.

If you have any questions, please feel free to call our customer support line. We are here to help.
*Please remember to call or email customer service to get your return number (RMA number) before sending the product back or you will not be issued a refund.